Terry Carby

Review of Louisville water company

Almost impossible to talk to a real person. Paid ...

Almost impossible to talk to a real person. Paid my bill over the phone using my checking account and received a confirmation number which I wrote down. I got a call today saying my account is overdue and in danger of being disconnected and a $30 fee added. Half hour of my life I will never get back. They said my account was no good. Same account I have used for 25 years. Must be nice to have a monopoly.