Allison Koch

Review of Valentin hotels

Still here. The room is beautiful and the staff is...

Still here. The room is beautiful and the staff is excellent. The food is delicious. The only issue we had was checking in. We kept getting different answers as to when the room would be ready. My husband and I ended up spending close to an hour sitting in the lobby waiting for our room. This was definitely not how we wanted to spend the first day of our honeymoon. It was not until my husband and I approached the staff and spoke with anger that anything was done. After that incident, everything haa been great. The staff is extremely attentive and are always asking if we need anything. I would definitely recommend this resort!!