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My initial experience there was fine. Not 'exceeds...

My initial experience there was fine. Not 'exceeds expectations' or 'best ever' but fine. I took my car in for routine maintenance which was in no way inexpensive. It has been slightly over a week and I have received at least 7 emails asking me to review as well as 6 text messages (that specifically asked for a 5 star review) despite having opted out of texting. This is unacceptable harassment especially after spending as much money as I did. But even after a week of harassment I still had not publicly reviewed. What pushed me over the edge was after responding to their survey expressing my concerns they emailed me again!

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