4 years ago

TL;DR: Fantastic customer service, awesome team! W...

TL;DR: Fantastic customer service, awesome team! We bought a great pre-owned car - by far the best experience among all dealerships we've checked out.

Look, I don't ever write reviews. But in this case I just have to because of the perfect teamwork and customer service we experienced. So, the wife and I came in a couple of weeks ago just to browse a few pre-owned cars, and Alfredo was fantastic. Super chill, tons of patience, exactly what we needed, and afterwards remained available for our questions without being pushy or anything. Yesterday, after spending all day checking out other dealerships, Tropical Chevy was our final stop. With Alfredo being off, Tamer took over and helped that indecisive bunch that my wife and I sometimes are make the right decision (thanks for the laughs, too). The sales manager (Sofiane) played his part in sealing the deal, then handing over to the finance manager (Eddie) who got us through the paperwork in no time. And they did all of this while making us feel comfortable and dealing with our quirkiness. Oh, and AFTER everything was signed and sealed, they topped it off with a gift. What a place.

Thanks for everything, guys!

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