We were guests at the hotel hotel on sept 20-21 20...

We were guests at the hotel hotel on sept 20-21 2018 : My son and his wife and four boys : 7,11, 14.,17, my son and his companion and myself and my caregiver.
I must commend you on the wonderful service of your new young staff. They were exceptionally helpful as I am disabled.
Though we arrived early the check in was quick and efficient and the rooms were set up as we requested while we were out and we weren't disturbed. The breakfast was good as were serving crews.
As Sabbath observers we were able to take our leave after sundown without being disturbed.
A special commendation goes to your new young manager Ian Young for his helpful impeccable service.