P

Joseph Marcuzzo was outstanding in his maintenance...

Joseph Marcuzzo was outstanding in his maintenance visit today and advised me a problem with a dual capacitor which he replaced under my warranty provision. He was very thorough in checking the heat vs cooling elements of our heat pump. He even made sure that before he left the system would function properly after he had closed everything up and he had put his tools away. He made the point to come back and re-run the system through its paces for heating and cooling before he went to his truck to leave. He represented Barron Heating in a superior customer service experience with an old customer service person who expects and appreciates a quality service experience!!! Thanks Joe

Comments:

No comments