C

Carol Cardinale

4 years ago

My daughter was admitted from a car accident, she ...

My daughter was admitted from a car accident, she suffered an 80ft fall off a cliff The emergency room was good however the majority of staff on trauma 1 were just horrible! Not only did the leave her IV in from the paramedics until I complained for 3 days but they did not know what they were doing They did not bathe her until I asked a nurses aid many times I finally got an aid that cared and she saw how miserable my daughter was with glass shards still in her skin They starved her for 3 days as she was throwing up from pain meds finally we convinced a staff member to give her a cracker and anti nausea meds which stopped her vomiting The entire time I had to "suggest" what to do Bother the staff to get test result such as a cat scan for 3 full days so my child could eat and so I would know she had no internal injuries The day staff and the night staff did not know what the other was doing They were constantly giving me excuses that they did not know! Well, isn't that what charts are for? Then when I asked for a person I could complain to I was given he main # and told by a very RUDE supervisor that is all she could give me! Oh and one more horrible issue They told me my daughter would not be released for at least 24 hours come to find out they took her lunch and kicked her out of her room! Put her in a hall bed because "they needed beds" yet over 50 beds were empty when I arrived!!!! Shameful!!!!!

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