I wish I could give a "no-star" review. It's no wo...

I wish I could give a "no-star" review. It's no wonder this company hasn't claimed the business on Yelp. There would be an outpouring of criticism for their practices.
BEFORE purchasing, or "renting" anything from intuit, make sure you understand what will happen if you don't follow their upgrade policy, which is, at a minimum, of every 3 years, or you will lose the following:
- online banking and bill pay
- payroll services
- quickbooks payment
- billing solutions
- technical support
AND, if you don't maintain your YEARLY upgrade (which is essentially paying for the product again) and you are using any service tied to that support, like credit card processing (allowing you to send an invoice to a customer with a link so they can pay online) will NO LONGER FUNCTION.
You would think that they would recognize this practice alone caused me, and probably many others to seek a new credit card processor...DUH!.
They try to sell this under the guise of "high quality customer support" (quote from a response from the "office of the president" of intuit)

"In an ongoing effort to ensure our customers gain the most benefit from QuickBooks products and receive high-quality customer support for current and recent versions of QuickBooks, Intuit discontinues access to services for older versions of QuickBooks (e.g., technical support, online banking, merchant services, etc.).
Anyway, online banking does not require anything from intuit servers. It is a direct connection to the bank. There is no need to discontinue it except to use it as a lever to force their customer, who has likely paid them a LOT of money over the years, to pay them yet again.

I can understand not having support, and I don't care about that. Deliberately turning things off is something a lowlife does.
I highly suspect that some of the 5 star reviews are not legit.