Great hotel....the service though not so great. We...

Great hotel....the service though not so great. We left some items in our room on a Saturday night and it is now Tuesday and I have called multiple times and keep getting put through to voicemail. Apparently there is only one person who can locate items that are left and she's been out of work for the past week so who knows where everything is going if something is forgotten. Everytime I've called to try to speak with someone else I was either forwarded to voicemail or hung up on. Lousy, lousy front desk service.