Edited 2018: Not sure what the deal is here. W...

Edited 2018: Not sure what the deal is here. We had issues with the staff. I told the eye glass lady we had to wait until Saturday to pay. We found on Saturday we just couldn't make it in, so we called to pay. The front desk told my husband we didn't have to pay and they will order them. And then he asked for the name of the Dr. that my daughter was supposed to get referred to... they didn't have time and someone else will call on Monday about that.

I called back Saturday to confirm we didn't have to pay for the glasses and made sure we couldn't get the Drs. Name. The person on the phone told me that I would have to talk to the eye glass lady on Monday they were to busy and the glasses would be ordered on Monday because they were leaving soon. (which I thought was weird)

Monday... Nope... I had to pay and they were not ordered. And they looked up the Drs name gave me that... but it is a different doctor then Cole had said. And she said the referal went through. The referal clinic doesn't have a referal from them but I made an appt anyhow. We are in a hurry because my Ddaughter is in the process of getting ready for another surgery. (this is taking tooo long)

They could be so much better.... I'm not sure what the deal is. I just felt like I was being lied to about the payment of glasses and they didn't want to do there work.

Going to call today to see if glasses are in yet. It's been a week if they were ordered on Monday I guess.
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So far so good. They do not have a huge selection of glasses so I usually go to another place to get the glasses and frames. But this time we were just getting lens put into my daughters old frames. They said they could do it. Haven't picked up yet.

We usually go to Cottage Grove Eye Clinic, there was some issues with the paperwork... pulled file from Oakdale back to Cottage Grove before I could pay for them, I had to wait about a week to pay. Which was fine. The issue came in where there wasn't any communication. The person that pulled the file early also pulled out all info that was needed to order the new lenses.

So other then the office staff I've had no issues and even that was an easy fix.

PS.. Cole is a great doc with my kids. Catches everything that is needed.. checks everything that is needed. Very nice.