Steven Harms

Review of Great Plains Moving and Storag...

Loaded large 4 bedroom home 6/8 onto moving truck ...

Loaded large 4 bedroom home 6/8 onto moving truck without issue. Denver Great Plains / Compass Moving and Storage have been unable to deliver despite a contracted window of 6/11 - 6/16. The company has confirmed, and missed 5 dates: 6/14, 6/19, 6/21, 6/25 and 6/26. On 6/26 the trailer showed up with a shuttle, but the movers did not know it was a shuttle move, and said they didn't have time to do it. Movers later claimed they contacted our leasing office and did not have a place to park. Complex has several hundred units with multiple move-ins each week without issue. I later confirmed leasing office was never contacted. The movers looked angry, unhelpful and threw a 7/11 cup in the middle of the parking lot. The team leader said they would be back in 30 minutes, and then left and did not return. Movers and team completely unaware that half is to be delivered to storage, and half to the apartment despite being written on the contract. I would never recommend anyone trust their house to this moving company, even if they give you a great deal.