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weishen qiu

4 years ago

I ended up not buying from this dealer simply beca...

I ended up not buying from this dealer simply because the sales guys didn't respond to my email. You would find it hard to believe that for a big dealer, after customer tested drove and showed good amount of interest for the car, they didn't respond to your emails, calls. We were at a decision making stage and followed up with the sales guys and online chat for price negotiation. They responded in probably the 5th or 6th days after the visit. Too bad they loss my business just because of their own ignorance. I bought exactly the same model from the other dealer for the price they would surely be able to offer. Maybe they just don't care. I think it is funny because there are just so many options out there, if you don't care, your customers won''t either.

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