Made a reservation for an SUV made a reservation f...

Made a reservation for an SUV made a reservation for an SUV online. Got there to pick up my car and because Snow was in the projected forecast, they said they weren t going to give me an suv and less I was willing to pay an additional $40 a day for the car. On top of it, charged LARGE fee to drop off the car at a different enterprise. Customer service was poor poor poor here.