This used to be a great dealership and still may b...

This used to be a great dealership and still may be depending on who you "sale manager" is. Three years ago we came here to look for a vehicle and we ended up buying two vehicles (1- brand new and 1- certified used) at the same time. We thought that we were going to have a good experience again so we went back to trade in one of the Camry's we bought. Its a 2013 Camry SE in great shape, only has 42K miles no accidents that we paid $24k for 3 years ago. The 1st thing i was asked to do was to sign a agreement of intent to purchase. ALL the info was BLANK and nothing filled in because at this time they still haven't told me the price of the vehicle. I told Frank our "sales manager" that I'm not signing anything that doesn't have information filled in. So after 45 minutes of trying to get a price for the vehicle that we were wanting to buy (kept getting a run around about what we want our monthly payment and not a total price of van we were wanting to buy) finally I said give me the price of the vehicle or I'm leaving. After he gave me the price I asked him what they were going to give me for my trade in. He told me they would only give me $6,000. I told him BS and to give me my keys back I'm leaving. I told him that they have a 2013 Camry SE on the lot with 100,000 miles and they are asking $11.3k for it and that they are only going to give me $6,000 for mile with only 42K miles and in better shape. He kept trying to stall me and not give me my keys back until I screamed I want my keys back so I can leave. After I walked out he kept trying to stop me and ask what do I want for the Camry and telling me to take the other vehicle home. I told him NO. It just sucks because we have a service package on the other new vehicle we bought at the same time as this one so will still have to go back to this dealership. Its a shame that they will lose all of my business and any business from any family members because we recommended every to go there but not anymore