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stuart baines

4 years ago

Excellent stay and was met by a very friendly pers...

Excellent stay and was met by a very friendly person at the doors who parked our car for us. We arrived at 5pm and picked up our keys. We had a 6yr old and 4yr old. It would have been nice to have their Spa robes and slippers waiting for us in the room along with the adult ones rather than having to ring down and wait 1hr for them to arrive. I would have liked to have been told about the 25 Euro charge for the parking before checking out. If you are paying 400 Euro's for a room then I believe complimentary paring would be of benefit. You should have USB charging facilities for phones available for customers in the bedrooms, I had to call down for a charger that didn't end up working. An alarm clock in the room would be great.

We had a great stay and your staff were excellent, the above are not meant to be criticism's but ways you might be able to improve an already great hotel.

Regards

Stuart Baines

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