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AJ Corneille

3 years ago

I showed up at the dealership and was greeted by T...

I showed up at the dealership and was greeted by Troy. I ended buying a $22k preowned car through a third party (FAIR). When I came to pick up the vehicle, it has no floor Mats, two inoperable key fobs and worn out tires. When I told them I wasn t taking the car. They then replaced the tires and Added floor mats. 4 months after the sale, I had to replace the battery ($400). Less than a year, I was told to replace the brake pads and rotors ($900+), Which goes to show that they did no inspection or service in the car prior to putting it on the lot for sale. During my last service visit, I was provided with a loaner vehicle. I refilled the tank and drove the car for about 10 miles. I was told by a SUPER RUDE receptionist to go back to a gas station to top off the tank otherwise, I will be charged $10 fee and $5 for the fuel. Worse, they sprayed water on my BLACK car and gave it back to me with water spots. Customer service is subpar at best.
Totally disappointed!

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