Salman

Review of Nissan Downtown Toronto

Bought a car from them with only 3000 KMs that the...

Bought a car from them with only 3000 KMs that they said was previously a company demo and in "perfect condition," but it's been less than a month and it's had to go in for service twice already, with issues that should not be happening with a virtually new car like this. The brakes and struts and AC fan all have problems.

I find their staff incredibly untrustworthy and interested in only doing the bare minimum so they can just get the customer out the door. My overall experience trying to solve these ongoing issues has been very frustrating. Compete lack of communication between staff and I have had to constantly follow up with them to fix the problems, which is very annoying.

It's important to have a good realtionship with the dealership you buy a car from, and I definitely suggest going another dealership that doesn't just care about sales and more about their customer's experience.