Jen Wong

Review of VA Portland

So I've been waiting to be assigned a PCM since I ...

So I've been waiting to be assigned a PCM since I enrolled in Feb 2017 at the Portland VA. I called in March and was supposed to get a call back with an assigned PCM, then called back in June to check the status.
I called today and was told I was no longer enrolled??!! Don't quite understand how that happens. Get transferred to enrollment who asks if I've physically enrolled which was also a yes. He stated that since I'm retired why I don't have CHAMPUS or Tricare..which I do, but it's the VA'S responsibility to care for me..why would I see a PCM thru Tricare with a copay when I could go to the VA. I earned that benifit I then get told that they are going to raise it via the chain-of-command:DE ja Vue from the conversation in June; and that someone will give me a call. I told them I won't hold my breath.