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Elena K Mendoza

3 years ago

I was in a car accident in February and by April t...

I was in a car accident in February and by April they closed my case. I do remember saying I wanted full coverage and they did not do so, which left me car-less for 3 months. They did their part though as an insurance company and dealing with the accident. I am yet to see my rate go up.

UPDATE: I switched to another insurance company after my second accident when some distracted driver hit me. I found out that he was uninsured finding and this company took off my uninsured motorist part of my insurance without my knowledge which as far as I know everyone should have uninsured motorist unless you sign a document stating otherwise. When I asked to see that paper that proved I signed off on that they would not show me anything and say it was sent out to their main office and after multiple calls and attempts to get them to show me all they could say was that it must have gotten misplaced and that they would call me back. Point is they never called and I was left with nothing. They cheat you out of your money, insurance is supposed to protect you in cases like this which they didn't.

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