Sonny Nouard

Review of Direct Auto Insurance

I don t really know what word can qualify that ins...

I don t really know what word can qualify that insurance company, I m trying to be as much come possible with my rating and my words.

One of their insured hit my car few month ago 100% their fault, as I am an Allstate customer I had no choice to go toward my insurance because of the lack of cooperation of those people.

I had to deal with Maria that was taking care of my case, my insurance had to use twice surrogation. Until that right now they had to hire an attorney and sue them for that matter.

Here is the point, I had to deal with State Farm once, one of their insured hit my car just body damaged it took 2 days for them to issues payment for repair.

I don t understand how those people can be still in business and how the BBB didn t take care of that. Some of those people that working there should to get fired, like Maria for her lack of commun sens and her rudeness.

Sorry but not sorry.

For those people who choice that insurance however they have low quote it s more worth it to upgrade your insurance for yourself and for other. I used to be a customer of them as well before and their service is a disaster.