Chip Carpenter

Review of Apple Store Southpark

Most poorly managed store in Charlotte. Too avoid...

Most poorly managed store in Charlotte. Too avoid wasting time, I make an appointment a week ahead of time just to buy a new phone...JUST TO BUY A NEW PHONE! I make it clear that that s what the appointment is for both when the appointment was made AND when I arrived on time at the store. When I arrived I was asked to go sit in the back and wait on an associate. After a 20 minute wait he comes over & tells me that I m in the wrong place & that I need to get in que behind 14 other people who have walked in to buy new phones, while I ve been waiting. He supposedly went & spoke to his manager about it, but still no remedy but just to get in que behind everyone else who had just walked in, although I had made an appointment a WEEK EARLIER!!!