Brent Bain

Review of TriStar Stonecrest Medical Cen...

I took my wife due to a fall that ended up being a...

I took my wife due to a fall that ended up being a broken knee cap . They took her back almost immediately and examined her and did X-rays and confirmed the broken knee cap.

The care in the ER was good and they did everything expected and everyone was friendly and helpful until discharge.

I gathered my wife s belongings and the nurse pushed the wheelchair. I told the nurse I would go ahead and get my truck which was parked a ways away and be right back. When I get back my wife is sitting in the wheelchair on the edge of the sidewalk in front of the ER alone and had been for at least three minutes. I ask her where the nurse was and she says she parked me here and left. So she sat there alone and we received no help getting her in my truck which we could have used. I personally think that was very unprofessional and somewhat unsafe to leave her there alone .