I am crying as I am writing this review not only b...

I am crying as I am writing this review not only because I'm enraged but because I feel disgusted. I booked a 3 night stay through Expedia. Since the first moment we checked in, the person at the front desk try to charge my card for the full amount although the reservation had been paid in full. Once fully checked in my family and I get knocks on our door asking if we had just checked in to find out the computer was faulty during the registration and it was not completed. On the third night we try to access our rooms but our access cards did not work. When I go the front desk i I'm treated so bad by Jamal Brooks to the point that the police gets called because I refuse to allow them to charge my card again. He yells and screams that the police will put us out. After seeing my son scared and cry I agree for them to charge my card it was then that they realized that they mistakenly applied my charge to another room. My husband was offered a free night which in no way compensates what my family just went through. I am enraged and will make sure what just happens gets all the way to corporate