Ok...beautiful hotel! Room with a fireplace and a ...

Ok...beautiful hotel! Room with a fireplace and a balcony!...view was decent if standing on Juliette balcony big enough for maybe 3 ppl...however I'm sure they have rooms with better views (I checked in at 9pm on new years eve and they were at full occupancy, that's on me). My fireplace was lit 6 times throughout my stay. Each time the customer service was awesome. From Nick who checked me in, to George and Jimmy who kept my fireplace going the customer service is why I give a full 5 star rating. I will definitely be back for another visit!