TL;DR 10/10 would recommend

TL;DR 10/10 would recommend

After weeks of online searching, dealing with unsavory used salespeople, and general exhaustion with the car buying process, I found the car of my dreams! Problem was, it was a bit over budget and too far away for me to drive in to negotiate face-to-face.

The first person I communicated with, Whitney, was -let s just say- less than helpful. Turns out she is an outside contractor that doesn t actually work for the dealership (she almost turned me away from going here at all UNTIL....)

By some grace of heaven, Whitney was out of the office when I called one evening and I spoke with the manager, Matt B. He was the opposite of her. He was personable and professional. He was honest about the pricing limitations, but was able to give me an out the door price we could both live with.

At the dealership, the salesperson, Dustin, went out of his way to make me feel comfortable with my car buying decision. Answering my 3469373 questions about the car, explaining everything in the CARFAX as well as letting my go on an extended test drive.

When it came time to sign the papers, there was a small snafu where the office put it the wrong zip code, resulting in a $211 tax bump. Because Matt and I had already agreed on a price, the manager on duty at the time, Marlon, personally came over to apologize for their mistake and agreed to honor the price we had set.

Signing papers took awhile(nothing new there) but the lounge was comfortably with two large televisions and a coffee machine. The finance guy, Ahmed, was there way past closing answering my additional 90486 questions I had about the process. He is also a pretty funny guy.

When I got my keys and got out to my car,
They had washed the car and re-filled the gas tank for me and was sitting pretty waiting for me at the door.

Overall, I would recommend this dealership, especially since they extend their power train warranty to any vehicle purchases at their dealership, regardless it its a Toyota or not.

Thank you all for a positive car buying experience!