I don't understand what you're doing here, as he w...

I don't understand what you're doing here, as he wrote below, it's a consulate, an embassy not some Mc Donald or Starbruck. my passport expired and so I sent an e-mail, I was ordered within a week, everything was handled without any problems and quickly, within a month of submitting the request I have a new passport, again handled without any problems. all employees are pleasant and very professional. and that they may be unpleasant at times, I would understand, because even during the few minutes spent there, I did what they have to solve for the nonsense from our citizens, so perhaps no one can surprise them.