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I was reading other experiences, but in this compa...

I was reading other experiences, but in this company since 2018 nothing has changed!
In September 2019 I bought the Asus Zenbook pro 14 Ux450fdx notebook, it was top of the range at that time. After just one year of use, it was predestined for university use, suddenly it turns off and doesn't turn on anymore. I ship the PC for assistance on January 22, it arrives at them on January 26, 2020. Today we are on March 2nd and the spare parts have not yet arrived! Moreover, immediately after the PC arrived they tell me what a problem with the motherboard and the battery needs to be replaced. Nice that the battery does not enter the guarantee and I have to pay, pay and wait. In the meantime I had to rent another PC, because my son had to take prone exams, since I am in DAD. I tried to call a hundred times but always the same thing, we are waiting for the missing part. The joke is that in one year of use the PC was almost always powered by the current. A shameful thing, if I knew I was going to Chinese repair in one, maximum 2 days the computer was definitely repaired! Right now I'm seeing another PC to buy and they are another substantial expense, because halfway through my son has exams and I can't risk it. Never again ASUS!

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