Isaura Lagunas

Review of Heads Up Guidance & Wellness C...

Home the receptionist does not answer the greeting...

Home the receptionist does not answer the greeting. I attended the 1st appointment with the help of a very friendly attentive gentleman named Levi. The bad treatment was the 2nd appointment which they never notified by phone or mail that they could not continue the appointment with my son because there was no translator, assistant in Spanish. Apart from the fact that the doctor I consider not able for legal reasons. So I gave the person in charge of a piece of paper saying that and she didn't give it to me. He indicates that he sent it to my email which, according to what they wrote down wrong, and I asked him to send it at the moment and he said later. (I wrote down and gave the mail several times well)
I would like to take your work better because now it will take more time to go to another place. Thank you blessings. I hope this comment helps you to be a better agency. Thank you.