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I have a 2013 Taurus. I came out to my car in a pa...

I have a 2013 Taurus. I came out to my car in a parking garage and it was completely dead except for a notice that said "No Key Detected". I called road side assistance for a battery jump and when they came my car did nothing. I had to have it towed to the place I normally have any auto work done. The next day, they called and said I better have the car towed to the Ford dealership because the keys were not working and they were not sure of the problem. Had the car towed to FMF on a Friday mid-morning. I was told that they were booked and couldn't get to it until Monday or Tuesday. They called me Tuesday(never got it done until Wed.) afternoon and told me it was the battery and it would cost $208....You can get a battery at Walmart for under $150 installed. They also said because the battery died the care basically shut down and the keys, etc had to be re-programed. They then charged me $101 just to run diagnostics. So I had to go through 5 hours of being stranded in a parking garage, 5 days paying for a rental car,& 2 tows for a BATTERY!! What happened to the days whenyour battery died,you got a jump and went for a new battery at Walmart and it cost $150-$200 all in under a couple of hours, not 5 days. I should not have been charged for the diagnostics! It cost me over $500 for a frickin battery. Then I pick my car up after hours and my car was FILTHY, had to drive to a gas station immediately to clean my windows, as I couldn't see out any of them. Owned Chryslers before this and always got a wash when I just took it in for an oil change. Really Ford, you returned my car to me like that???? Then I had questions about the battery warranty and possible tow reimbursement and nobody has returned any of my calls.

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