Jean-Paul Tarman

Review of Great Plains Moving and Storag...

Now almost a month later still do not have all of ...

Now almost a month later still do not have all of our things...filing a police report for stolen property! Great way to treat the military family that defends your country. If we could leave 0 stars we would. We are military, move every two years, so we know the drill. This company is a disaster. I write this as I sit on part of my bed, they still have not delivered all of it, after 10 days! My new sofas...broken, dirty and ripped and I still had the tags on them. The owner was overbooking us, sending less people than promised in order to maximize his profits on our move. We know these government moves actually pay very, very well...other movers have told us this.
Last day..nightmare! They finally just threw our stuff in the truck at 3:00 am (yes) and now we have part of our stuff and a lot of broken furniture. The packers were great! I felt so sorry for them. We fed them meals and tipped them, it was not their fault. My husband who is injured from deployments was also packing the ruck and moving furniture just to get it off our driveway. The packers kept telling him it was their job, but they were understaffed.
Also, property damage...they did not bring floor mats and deeply scratched our newer wood floors. They also put huge dents in our wood staircase moving the furniture down because they were so tired and in a hurry. We now have to file a separate claim for the new buyers of our house!
Now...they are not sending the rest of our things because they are trying to get the lowest bid possible for someone to unload it in another state. We know the drill. If my husband can deploy several times for a year at a time to warzones, the owner can step up and move us with dignity. We are complaining to every base and government agency in the Denver area about them. Now I get to start calling once again