I urge you to not adopt from the Humane Society of...

I urge you to not adopt from the Humane Society of Greater Kansas City, this is our story.
1. On December 1st, 2018 my family was interviewed for the adoption of two kittens. In the interview one of the kittens would not stand erect we were told he was just shy. They did not disclose that this kitten was indeed injured.
2. We were surprised to hear that we could take the kittens the same day. Sara told us that pets are usually are not placed the same day as the interview, but one of the perks of being the boss was that she could bypass this guideline. Because this guideline was bypassed we were rushed through the adoption process and did not discover the injury until later.
3. At the end of December, we contacted the Humane Society and told them that we no longer believed that the kitten was just shy, as we were told. At this point, they apologized and set up a veterinary appointment to evaluate the kitten free of charge.
4. During this appointment, we learned that the kitten had a leg injury that was documented on his intake form when he arrived at the Human Society. The x-rays revealed that his knee cap had slipped off to one side of his knee. They recommended pain relievers and set an appointment for us at Blue Pearl.
5. This appointment with Blue Pearl was to review the options of how to help this kitten, and turned out to be a sales pitch geared at getting me to pay around $4000 for reconstructive surgery. I suspect the Human Society gets kickbacks for these referrals that are designed to look like legitimate medical appointments. This felt very much like the business office of a car dealership.
6. After our visit to Blue Pearl, we contacted the Human Society and asked what the plan was to move forward helping this kitten? I was completely naive and really thought that they would continue with the same helpful tone and was shocked to hear the following. "I apologize, but we will not be able to help. I understand that this is not what you are wanting to hear from us. I know that you all love him very much . The latter part of this quote implies that they understand that this kitten is a part of our family now. And you would think that the most humane thing to do is to leave him with his new family.
7. I contacted them back imploring them to help and providing a few options. Their best and option was to refund our money and request that the cats be returned to them. Mind you that I explicitly told them that this was the least desirable option and only sought an equitable resolution.
So that's our story. Please don't trust these shysters. The Humane Society of Greater Kansas City withheld the information about the leg condition, that we later found out was on the medical intake form. This relevant fact should have been discussed with us and would have dissuaded us from the adoption. We believe that facts support the conclusion that we were intentionally misled. All we ever wanted was care for this kitten that we love and for him to stay with us. That is the most humane thing! Obviously we will not be returning these cats to these heartless people. We will keep them and spread the word about what the have done to us and I suspect other families.