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Matthew Nicolas

3 years ago

We spent a lot of time picking a placement company...

We spent a lot of time picking a placement company as we had two very important positions to fill in our small business. The initial consult was so great and they made so many promises and commitments. We felt we were in good hands, as Smith Personal understood our needs. We felt that they would follow thru on there promises and guarantees. We had to request more candidates as the first round were completely un qualified. At this point we should have ended it. Once we hired the nightmare really began, un qualified people, people who were not vetted properly and failed promises is all we got for our money. This company had no respect for the money my business spent, which was almost $20,000 in placement fees. Every time we would try and get them to honor the commitments or promises they make up excuses and blame us the client. Also there billing dept is terrible as they consistently applied payments to the wrong account and not in accordance with the agreement structure. Please do your due diligence and get your lawyer to go over the contract or just stay away from this terrible company in general.

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