My contract came up for renewal in December.When I...

My contract came up for renewal in December.When I called they told me i did mot have to do anything as my. Plan would continue.TXU screwed me and put me in one of the most expensive plans and my bills have been out the roof. When I called today i was told i would have to sign another one year contract to get my old plan back.there was no empathy from the customer service rep...it was basically too bad so sad attitude. I have been a loyal customer for the past 20 years off and on with TXU. I am now looking for a new electric company. CUSTOMER SERVICE SUCKS AT TXU