Nice family-friendly place, but five stars seem ex...

Nice family-friendly place, but five stars seem exaggerated. Room cleaning is inconsistent and not very thorough, would forget to replace things like shampoo and tea and sometimes leave sand on the floor. The high tide is only about two hours, the rest of the time one has to walk over the reef to get to the water. The food is ok but not great, the drinks menu is rather limited and the same item is often prepared differently depending on who is serving. Gym is much too small for the hotel capacity, with people queuing up to use a treadmill. Massage is fairly expensive, but not very good and some specialists come to work sick. Finally, only a fraction of the staff speaks passable English, most have a very strong accent which leads to occasional miscommunication.