Bee Gehres

Review of Taco Casa

My family and I do not eat here very often but whe...

My family and I do not eat here very often but when we do the staff is horrible! There's no customer service and they are very rude! Went to this location last night to get their number 3 for the family. After ordering, drove up to the window to pay. They lady at the window didn't read back my order, told me the total took my payment and gave me my receipt. Ok not so bad! Waited and waited and waited almost 20 mins for six tacos and six burritos. Mind you when WAITING... Multiple staff members walked passed the window while being on their cell phones and standing around talking. With being overstaffed as it seemed to be their should have been no issue getting food out in a timely manner. Once my order was ready the young man who gave me my order just opened the window gave me my food and closed the window. Not so much of a thank you have a good night. Hope to see you soon or anything like that! Completely disrespectful. It may just be a fast food restaurant but customer service should be a requirement when dealing with customers. Unfortunately this happens every time I go and it seems to be getting worse. Management really needs to rreconsider retraining their employees in how to be respectful to their customers. If you are so miserable in what you do for a living to wwhereyou feel you need to be rude to the people you serve you should probably reconsider your choice of employment!.