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Baur Krykpayev

4 years ago

Beware of their very strict 24 hours no cancellati...

Beware of their very strict 24 hours no cancellation no rescheduling policy. Even if there is a Winter Storm Warning issued by National Weather service within 24 hours prior to the ski date which basically suggests that all travel to Tahoe is dangerous and it is better to avoid it, the Homewood ski resort will still refuse to reschedule. This basically makes the customer choose between money and his/her risk tolerance. Very unpleasant!

We had scheduled adult ski lessons which consist of lift, equipment rental and lesson itself. I do understand that the lesson might be a bit hard to reschedule, but I think it is pretty easy to at least allow rescheduling of the lift and/or equipment to another day. Instead, if you are not willing to risk travelling, you will automatically lose $139 value per purchased lesson all together. Sad.

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