Meg Reppart Review of Vivint Solar
Horrible Horrible service. DO NOT GO WITH THEM. I ...
Horrible Horrible service. DO NOT GO WITH THEM. I regret getting a solar system from them. I wish I can get my money back and get the whole system taking off and go with somebody else. They are supposedly monitoring the production, but I'm the who has to monitor and call all the time for production not being recorded. And the insulation was a joke along with the engineer team. I sent e-mails and phone calls to make everything right before I write reviews, but they didn't, so here it is. Here is part of the e-mail I sent to them.
" I thought since Vivint is a national company, the standard would be high. As I mentioned, the people didn't show up at the scheduled time., changing at the last minute, coming unannounced the next day, leaving a mess behind, leaving the garage door wide open. Even after complaining, you simply just mentioned that the person was not at the Vivint's standard and was terminated. But we still had a mess to deal with, and we didn't have anybody come by to clean the mess.
The electrical issues as well. We upgraded the system accordingly, but there were so many back and forth on whether it was enough or not. I had to get my electrician involved. He had to use his own personal time to research, reach out to people to confirm his thinking was correct. and Vivint coming back at the end to say it was all ok to start with."
They questioned my electrician's work. his integrity and his profession, giving us headaches and worries. All this happened while I lived in abroad. I don't wish anybody to go through the headaches that I had to go through especially when you are trying to do good by going solar.
I hope you go with different company than Vivint when it comes to Solar.

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