Suzanne Kearns

Review of Volkswagen Corpus Christi

Wow-this is WORST car buying experience I've ever ...

Wow-this is WORST car buying experience I've ever had. The dealer represented my car as in great mechanical shape. I was buying my son's first car, and told them I needed a sound car. They said this one was in excellent shape. A couple hundred miles later and it needs thousands of dollars in repairs. And guess what? The DEALER WILL NOT STAND BEHIND THE CAR. In fact, the service guy told me "Oh well, you bought a used car." The general manager is claiming that I could have bought a warranty, but at signing I was told the "Lifetime" warranty that comes with the car would even cover the engine. In fact, it doesn't cover anything.
I am appalled at the response of this dealership when I asked them to fix the car. Here is one of the things he said to me in an email:
"The vehicle obviously did not have these problems when you took delivery or you wouldn't have bought it."
Really? I wouldn't have bought it if you'd told me it was a lemon!!!
My advice? RUN AS FAST AS YOU CAN FROM THIS DEALERSHIP. THEY ARE CROOKS AND ONCE THE SALE IS MADE, THEIR SMILES AND NICE ATTITUDE GO AWAY. Just look at some of the other reviews they have. This isn't the first time they've done this.