When I shared the feedback below with the sales ma...

When I shared the feedback below with the sales manager at Toyota on the Park, I recieved a prompt generic response, that referenced his hope that myself and my mother are well. Well my mother has been dead for years so again, I have no idea who he thought I was. When he called me to apologize further I got a "what do want me to do?" as a response to me asking whether Toyota regularly sells vehicles that are not thoroughly cleaned for their new owners.
This is not the dealership that will provide a first time car buyer with proper support. Please go elsewhere!

Original complain is below:

I unfortunately found that my dealings with the sales team was less than I expected. As such I will share the following issues in a list below:

-From my first sit down with the sales person, who had initially been told, I was someone else, I did not feel like I was getting the attention that I believe every customer deserves. Even though we cleared up that misunderstanding, I don't feel that he rebounded from that sufficiently, to provide me (not the person he originally assumed I was) with the information and guidance that any customer would require.
-After test driving the car, I asked the sales rep to confirm that the car would be thoroughly cleaned when I came back to pick it up. He confirmed this but when I returned almost 2 weeks later to pick up the car, it was still dirty.
While I understand that this is a used car, a thorough detailed cleaning, would be the least I would expect to receive, when I pay 20k for a vehicle, which might not be new but is new to me. I was so embarrassed by the condition of the car, I had to leave it at the dealership to be cleaned and come back the next day to pick it up.

-At no point did I receive any contact details for for either the sales person or the financing officer, the day I decided to purchase the car.
As such I had to reach out to the sales manager for support with supplementary information for my insurance.
-The finance officer made no attempts to contact me to provide me with confirmation that my loan had been approved or to provide me with any additional information about the process. It was only when I finally got Mike on the phone that he made this confirmation.
-The volume in the navigation system was compromised. When I got the car tutorial, we noticed that there were issues with the volume. This issue (in addition to the issue of the cleaning was identified before I finalized my car purchase. I eventually had to leave the car that day and come back the next day - paying an unnecessary uber fare out of my own pocket- to pick it up).
The navigation system issue was never addressed the day I left the car (although I was told by the sales person that it would be looked into).
-I had to reach out to the sales person myself to better understand how and when this would be addressed. He assured me that someone from the service centre would be in touch with me to schedule a diagnostic screening. This never happened.
-I was left to contact service myself and book the diagnostics for an issue that I believe your dealership should have addressed before selling me that car.
Thankfully this issue was appropriately handled by your service department and they were able to do it at no charge to me.
-Finally, there is an evident crack on the front bumper of the car in addition to a broken license plate frame. Clearly the car got into a small accident that cracked the chrome and misaligned the entire bumper. I know it is my responsibility to look over the car and assess any damages and negotiate accordingly, but it was just disappointing that something so small could not be addressed before I purchased the car. Additionally, I am disappointed that I will have to shoulder the financial burden of getting that addressed in the future.