No one answers phones or replies to emails. They s...

No one answers phones or replies to emails. They say their employees are working from home, but I've emailed them 3 times, and called at least five times in the last 3 weeks, with no success. Covid-19 may be affecting things but unless they fired everybody this is unacceptable.

Updated review. Justin replied to my email and was wonderful. He helped me with my issue, and even sent me a new lid, which I received today, to replace the one I had whose switch had melted. So, to Justin I give 5 STARS !! Way to go Justin!!! I hope you get a great raise for having to do the work of many employees. To Wagan, I still maintain my 1 star. Just because the state mandated a certain number of people per space, doesn't mean you could not have rerouted some of the phone calls and emails to other employees who could be working from home, as your phone message stated. I could understand taking longer to ship a product, but replying to emails or answering the phone should not have been limited to just a few people. You could have retained more employees to guarantee great service.