Valdeko Kreil

Review of Miller's Landing Seward AK

Very disappointed with fishing trip experience and...

Very disappointed with fishing trip experience and hate to say, would not recommend based on this one time. Called 3 hours ahead out of Anchorage to say we would be there on time, so far so good. Called 30 minutes before trip to say we were in town, told look forward to seeing us
Buy licenses at location and met other person joining us on trip around 11:45 am as boat trip scheduled from 12-4. Around 12: 30 pm, no word about delay so inquired at desk and told trip cancelled because morning trip( 7-11) experienced engine problems. Other boat traveler not aware either. Asked for refund and told they would take care of it but it took 30 minutes for them to show it was done. Frustration comes from lack of communication and caring. No phone call to say trip cancelled nothing said when I called twice, nothing said when licenses purchased at 11;30 and nothing said until inquiry made 30 minutes after boat was supposed to leave. Travelled 700 + miles for trip but lack of apology is what made this writer respond to inquiry about rating my experience.