Drove over an hour to get there not knowing I had ...

Drove over an hour to get there not knowing I had to Reserve spots then pay there. I had to call before going in and the lady who answered was rude, animals were hardly out, most if it was under construction. Didn t have the aquarium open, no bears, didn t have much of anything and no food or snacks. The gift shop was overpriced, poor quality and not a lot to choose from. Would have been better if they had more stock to choose from anywhere between having hats for sale to shirts especially for adults.