Tee Tee

Review of Gansevoort Hotel Group

Amazing experience and excellent customer service....

Amazing experience and excellent customer service...specifically by Lauren at the front desk. I was spending the night with my sisters....it was a late birthday celebration. On getting there we found out that the rooms reserved for us was very far apart. She were not pleased with this...but she fixed it on the spot. Getting us in a different room than what we wanted...but close and complimentary drinks. That was the start of an amazing night in NY.

Also, we didnt know this before booking but there is a club at the rooftop. This made life easy for us as we didnt have to drive anywhere. No, u cant hear the music in the rooms. We had an amazing time and it was the perfect location. Thanks Gansevoort and thanks Lauren.