I scheduled a 60,000 mile service for my Tacoma, w...

I scheduled a 60,000 mile service for my Tacoma, which apparently takes about 2 1/2 hours to complete right now (close to Christmas so understandable). Unfortunately I was not made aware of the length of time required for the service until I had made the 45 min drive there. Since I only had time for the normal oil change (about an hour), I asked if they could break up the service needed into 2 different trips. The guy at the front desk refused, and said it all has to be done at one time in order to stay in the service plan. I was a little upset at his refusal, so I left the dealership. On the way home, I spoke with the service manager, who also refused to break up the service into 2 different appointments (even a week apart). So now, I ll have to run up the miles until I can make time to do the drive back up there to deal with their horrible customer service.