Nirmal Patel

Review of NC-AAA

I was looking for negative ratings...and not able ...

I was looking for negative ratings...and not able to post without selecting star... so consider -100 rating from me. it was really bad experience with aaa. I purchased insurance policy in June ending and cancelled it in September ending. And I have paid in full for six months when I purchased. But when I canceled it, they did not mention about extra charges and after cancelling when I asked for refund they said there will be some extra charges for early cancellation and they said you will get less refund. And I did not see any refund credited to my credit card. And they charged me extra money about $130 after 20days of cancellation of policy for which they did not notify me. I was shocked by this transaction and thought my card is stolen... immediately called bank and checked with them about the transaction. How unprofessional way of doing transaction on customer's credit card without letting them know.