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Kevin Ebrahimi

4 years ago

I came to Sonoma Wine Garden for Brunch Yesterday....

I came to Sonoma Wine Garden for Brunch Yesterday. I brought my two clients from out of town because of the atmosphere and location. We got the Brunch Special which include one meal and all you can drink Mimosas for two hours.

It took about thirty minutes for our Waiter to come to us after we first sat down. To start, we ordered the Pizza Margherita and Sunrise Pizza and we asked them to leave out the bacon on the Sunrise Pizza. When they brought the pizzas, the Sunrise Pizza had the bacon bits which they gladly took back in order to remake without the Bacon. Half way into eating the Pizza Margherita, I found pieces of hair on the pizza. I told the waiter and he took the pizza back in order to remake this one also. When they brought back the Sunrise Pizza it looked fine until my client whose a vegetarian took a bite and tasted bacon inside. It seemed as if they took the bacon off with their hands and their were still bacon bits left in the pizza.

We asked the manager Michelle to come and see whats going on and her only reaction was "Ok, Ill take care of the pizzas and you guys are responsible for paying for everything else." I didn't bring up price or anything and with complete attitude she tells us that we are responsible for paying for the Mimosas and any other food we would want to order. This made us all feel so uncomfortable. To top it off, the waiter came only twice two bring us Mimosas and we ended up spending over $100 for two mimosas and half a meal which none of us enjoyed. To top it off, the waiter brought us the wrong Mimosas the first time around.

I have never felt so uncomfortable and terrible at a restaurant in my life. I hope whom ever is reading this learns from my experience and goes elsewhere. It is too bad because the location and atmosphere are wonderful.

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