Tracey Pitter

Review of Great Plains Moving and Storag...

I have never felt the need to write a review as I ...

I have never felt the need to write a review as I do now after dealing with Great Plains Moving and Storage in Denver.

I ve given one star because there was no other option. I was not able to write the review and not give a star rating. In my opinion it should be a minus one!!

We recently moved across state using Great Plains. The experience has been the most stressful and most uncooperative.

We had our home assessed and evaluated for our move twice. The sales representative looked around and did his calculations on two occasions and informed us of the weight and price to move our home. He then provided us with our final bill of sale.

On the day of our move 3/4 of our house was taken and 1/3 was left behind. We were informed that the driver could not fit it in his truck, as we we sharing with two other homes that had already been loaded.

Long story short! The remainder of our items were collected the next day. Once in Great Plains possession, we were informed the following day that we had to pay an additional fee because our items were over the weight we were originally quoted.

Let me reiterate. Their representative came to our home TWICE. Saw all of our belongings and quoted us twice! How could the weight have been miscalculated twice? Nothing that he was unaware of had been added.

Now they have our furniture in their storage holding it hostage until they receive payment for the additional weight. I am not prepared to pay $000 s of dollars for the representatives mistake in miscalculating the weight of our home on two occasions!

Only hire this company if you are prepared to be inconvenienced and then called to pay additional fees based on their miscalculation of the weight of your home!