Still don't know what the Hydro looks like inside....

Still don't know what the Hydro looks like inside. With no notice the Westlife concert became a standing event.
The seats we had paid for months in advance had been removed.
I understand that there has been a transport issue with the stage.
My wife would have been able to stand during the concert therefore we were unable to attend.

I only hope that we can get a refund on the tickets without jumping through hoops to get our money back.