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Alyssa Durand

3 years ago

If I could give 0 stars I would. They were handlin...

If I could give 0 stars I would. They were handling a debt from a credit union that I was paying on, after 3 months of payments to them, I called to make a payment since I was unable to log in online to make a payment and they told me that my account had been closed LAST MONTH. I was never emailed, called, left voicemails, or even given a letter stating why they were closing it or that they were closing it in the first place. When I called they simply stated that since I no longer live in NY (which I never have and even gave them the address that I lived at from the very first time I spoke with them). So I just made payments on an account that I have no idea what the status is on now because they won't even tell me who to contact about making payments for this account. Worst debt collector ever.

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