Ryan Wintle

Review of Volkswagen Crewe

I've had nothing but trouble with the Crewe garage...

I've had nothing but trouble with the Crewe garage. When I collected my car the spare wheel and jack was missing. They took one out of a different car and the sales man knocked the back bumper with it. Then the locking wheel nut was found to be missing and the blame was put on me. On top of this the car had overspray on it from someone else's wheel refurbishment! Was told it was just the life shine. They had it " buffed and polished" but it looks like they let a 5 year old lose with sandpaper.

After, I got told to shut up and sort my attitude out after saying I'm not happy to Richard.

Then a year after I come to get my car MOT and serviced. Thought I'd give them a second chance. I told them over the phone, on the service notes and in person not to wash the car and emphasized it. I come to pick it up to see it washed and it looks worse than when I dropped it off. Will be using another garage next time. Not happy at all. It's like they aren't bothered or listen to their customers.